New Kareo Rx Saver Helps Providers and Patients

October 20th, 2016 by Kareo

On October 19, Kareo Clinical was upgraded to include the new Kareo Rx Saver feature plus enhancements to non-clinical notes and templates. You can read the full release notes for more details.

Kareo Rx Saver (Powered by GoodRx)
Kareo Clinical now has the integrated Kareo Rx Saver, a feature that allows providers to offer patients information on the best prescription pricing available in the area as well as any coupons for their medication.

Forty-five percent of Americans have trouble paying for their medication, and for patients who have not filled a prescription, the number one reason cited is cost. This new feature can help improve medication compliance and patient outcomes, whether the provider prescribes electronically or on paper, by reducing out-of-pocket costs for patients.

Medication coupons can be easily be printed and/or distributed via text and email. If a mobile number or email is available in patient demographics, it will automatically populate these, and if not, a text field prompts you to input that information. The experience is seamless and does not hinder or add any additional clicks to the current prescription process, but provides huge benefit for patients and their relationship with their doctor. Read the full release notes for more details. 

EHR RN 10-19-16 1.png

Non-Clinical Notes Enhancements
Kareo Clinical now allows you to create, save, and “complete” non-clinical notes. Non-clinical notes will no longer require provider sign-off. Non-clinical notes include:

  • Amendments to document patient requests to amend information in their chart.
  • Memo to Record to document non-clinical memos regarding the patient such as patient requested copy of chart, which was provided on date/time.
  • Office Form to document forms created on behalf of the patient such as a Return to Work Form.
  • Phone Note to document non-clinical phone conversation with patient such as patient called and requires nurse call-back.

System administrators and office staff roles now have access to Patient record > Notes and can click + Create Note to create a non-clinical note. Providers and Clinical Assistants will continue to have the ability to click + Create Note to create both clinical and non-clinical notes. Read the full release notes for more details. 

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Kareo Launches Solution to Reduce Prescription Drug Costs for Patients

October 19th, 2016 by Kareo

Kareo has launched Kareo Rx Saver, a new solution that seamlessly delivers prescription cost savings to patients of physicians using Kareo Clinical. Prescription drug prices often vary significantly across pharmacies, making it difficult for a patient to select the least costly option. To address this, Kareo Clinical presents real-time cost comparisons between local pharmacies during e-prescribing while also delivering money-saving coupons, allowing physicians to help patients select the least costly option. Both the cost comparisons and coupons are enabled by GoodRx, America’s #1 source for prescription prices and savings. For the first time, independent physicians can directly and instantly help lower the cost of care for their patients when prescribing medication.

According to Rob Pickell, Chief Strategy Officer of Kareo, “Studies show that one-quarter of new prescriptions are never filled with cost being one of the primary reasons. This clearly impacts patient health and increasingly means that physicians can’t achieve outcome-based goals under new reimbursement models. With Kareo Rx Saver, physicians using Kareo can help their patients find the most cost-effective options at their local pharmacies, leading to improved adherence rates and targeted outcomes. We are excited to work with GoodRx to deliver this powerful solution.”

“I don’t think many patients shop around to find the best prices for their medications, either because they don’t think they can or they feel like its too much of a burden,” said Mark Miller, MD, a primary care provider and owner of Truhealth Family Care. “Having the new Kareo Rx Saver as a feature in my EHR allows me to save them time and hassle and alleviate these feelings. It’s not often that I get to help save my patients money, and this new feature in Kareo Clinical is going to let me do that, which is a great opportunity. It’s really unlike anything I’ve seen before in an EHR, and I think my patients will really appreciate it.”

Physicians using Kareo will be able to offer patients the following benefits:

  • Collection and comparison of prices for every FDA-approved prescription drug at more than 70,000 U.S. pharmacies
  • Delivery of money-saving coupons via instant text message or email, by printing paper coupons during an office visit, and with GoodRx discount cards available at practices throughout the U.S.
  • Access to the GoodRx app for iOS and Android to check local prescription drug prices anytime and anywhere
  • Further functionality enhancements will provide physicians and patients expected co-pay costs, enabling even better decision making about where to fill prescriptions

Doug Hirsch, co-founder and co-CEO of GoodRx, said, “The popularity of GoodRx grows every day as patients take healthcare cost management into their own hands. The integration with Kareo demonstrates how a healthcare professional can work more closely with patients to reduce costs of prescription drugs in a simple, accessible, and highly effective way. We’re excited to begin this integration with Kareo and look forward to seeing the positive impact within their customer base.”

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#KareoChat During Right Care Action Week: What Does Right Care Look Like From Your PCP?

October 18th, 2016 by Kareo

“As a patient and advocate, I see people struggle daily with medical care issues (such as access, difficulty getting the proper diagnosis, poor follow-up, long-distance travel requirements, long wait times for appointments, etc.),” says Melissa VanHouten (@melissarvh). “I believe it is always important to take note of the current problems in our healthcare system and work to improve that system. Improved care benefits both patients and medical professionals alike and right care should always be the goal.” Come discuss this should look like and how it can be achieved in the next #KareoChat hosted by @melissarvh on Thursday, October 20 at 9 AM PT.


Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. What is your definition of right care?
  2. How can a PCP help ensure patients receive right care?
  3. What are the obstacles that stand in the way of establishing right care? Possible resolution?
  4. How can patients help ensure they receive right care? How can they better prepare for appointments/make the most of their office time?
  5. Can social media and/or telemedicine contribute to establishing right care? How?
  6. When patient & physician notions about what constitutes right care conflict, whose position should be followed?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the hosts @melissarvh and @GoKareo. Hope to see you there!

About the Host

Melissa VanHoutenMelissa is a wife and mother who was diagnosed with gastroparesis in February 2014.  She is a former university political science instructor and corporate trainer.  As the creator and administrator of several online support and advocacy groups, she now spends her days advocating for those who struggle to live with the sometimes devastating and life-altering effects of gastroparesis.



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Come See Kareo at US Psychiatric & Mental Health Congress

October 17th, 2016 by Kareo

Are you going to the US Psychiatric and Mental Health Congress in San Antonio, October 21 – 24? Kareo will be there and we’d love to say hi. Come by booth 236 and get your personalized demo of the Kareo platform and see the many features that make Kareo such a great fit for mental health providers, including group and recurring visits, e-Prescribing for controlled substances, and over 50 mental health note types and templates.

This is a great chance to talk one-on-one with a Kareo representative. You can see our affordable, easy-to-use software in action, get all of your questions answered, and learn about special benefits just for Psych Congress attendees. The Kareo team can provide information on the entire platform, including Kareo Billing, Kareo Managed Billing, Kareo Clinical, and Kareo Marketing as well the Simple Start Program for new practices that provides an all inclusive package of software and services for one low flat monthly fee.

Already a customer? We’ve got a little something for you too. If you are a Friend of Kareo or would like to be, let a Kareo staff person know and get your free gift! If you aren’t a Friend of Kareo yet, you can sign up at the booth and get a free gift.

Hope to see you there!

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#KareoChat Discusses the End of the ICD-10 Grace Period

October 11th, 2016 by Kareo

The ICD-10 grace period has come to end. As of October 1, providers need to be sure they are coding to the highest level of specificity or they may not get paid. The first of October also came with the first batch of code changes and updates to ICD-10 as the code freeze also ended. So, this was a big day for medical coding and reimbursement. What will the impact be, if any? Come talk about this last big ICD-10 milestone at this week’s #KareoChat hosted by @techguy on Thursday, October 12 at 9 AM PT.




Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. How has ICD-10 impacted your organization and healthcare for good?
  2. How has ICD-10 impacted your organization and healthcare for bad?
  3. The ICD-10 grace period ended on 9/30, what does this mean for your organization?
  4. Does the added specificity in ICD-10 post grace period help with care? Why or why not?
  5. What things still need to be improved in ICD-10 and how we’ve implemented it?
  6. Was the move to ICD-10 much ado about nothing?  Should we move to ICD-11 more quickly than we did 10?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the hosts @techguy and @GoKareo. Hope to see you there!

About the Host

John Lynn is the Editor and Founder of the nationally renowned blog network John also co-founded two companies: and Plus, John is the Founder of 10 other blogs including the Pure TV Network and Vegas Startups. John’s 25+ blogs have published over 15,000 blog posts, garnered over 30 million views and had over 122,000 comments. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy and @ehrandhit and LinkedIn.

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