On Friday, May 22 Kareo Practice Management was upgraded to the latest version. This month, you’ll find several new features including attaching documents within the Secure Messaging System and the ability to receive email alerts when you receive a message. There were also several new features released last month, so be sure to visit the What’s New Videos and Help Center Articles so that you can view these enhancements and make the most of them. To learn more, read the full release notes.
Attach Documents to Secure Messaging
Last month a new Secure Messaging System was released allowing you to easily send messages to your biller and employees all within Kareo. Streamline and reduce the billing cycle time by communicating about important billing and collections questions using Secure Messaging. You can now attach documents to your messages in addition to referencing a patient, or an encounter in the message. Starting a new message or viewing your messages can be accessed in Task & Messages on the Menu Bar. To learn more, read the full release notes.
Email Message Alerts
You can now opt in to receive email message alerts once you receive a message in the Secure Messaging System. If you’re not logged into your account, or are simply away, you can receive an email alert that you have a secure message to view. An alert will be sent each time a message is sent to you, so you never miss an important message. To learn more, read the full release notes.
Kareo support can be reached at 888-775-2736 Monday – Friday, 5AM-5PM Pacific Standard time, excluding national holidays. If you have any questions regarding the new features outside these hours, we encourage you to check out our What’s New Videos and Help Center Articles or send an email to Support@kareo.com.