Find Out What Was Said at #KareoChat on Bringing Service Back to Healthcare

August 25th, 2016 by Kareo

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Next #KareoChat… Technology & People: Working Together to Bring Service Back!

August 22nd, 2016 by Kareo

Technology for the front office has been quietly transforming in recent years. It’s doing a better and better job of helping the front desk, scheduling, and billing get the information they need, when they need it!  But lack of faith in technology holds some practices back — and so does lack of awareness of the tech tools that can help front offices be more efficient and give much better service. “I love to help practices figure out what tools fit their needs and help them reclaim time for the things that only people can do, like providing excellent, attentive service to patients,” says Laurie Morgan, consultant and senior partner at Capko & Morgan, and this week’s #KareoChat host. Come join @CapkoandMorgan and @GoKareo this Thursday, August 25 at 9:00 AM PT to talk about how practices can more effectively use their staff and technology to succeed.

Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. Why do we need to bring service ‘back’? Where has it gone?
  2. What are some of the ways tech can support staff in providing great service?
  3. What are some ways tech can make patients feel great about the practice experience?
  4. What are obstacles practices face in adopting new tech for the front office?
  5. What are your top three examples of tech that contribute to service, that practices should check out?
  6. What are the first steps practices should take to optimize use of technology in front office?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the hosts @CapkoandMorgan and @GoKareo. Hope to see you there!

About the Host

About the Speaker

Laurie Morgan is a senior consultant and partner at Capko & Morgan. She managed both start-ups and large-scale operations in the media industry before turning her focus to medical practice management. Her consulting focus is on driving and capturing revenue and operating more efficiently. Laurie has an MBA from Stanford University.

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Did You Miss #KareoChat Look at ‘Not My Problem’ Culture of Healthcare?

August 19th, 2016 by Kareo

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Kareo Named to Inc. 5000 for 5th Year

August 18th, 2016 by Kareo

Inc. magazine has named Kareo one of the 2016 Top 5000 Fastest-Growing Private Companies in the U.S. for a fifth consecutive year. Kareo grew at a rate of 187% during the 3-year measurement period, outperforming the software category average of 136%.

“We are honored to be recognized by Inc. magazine for a fifth year in a row,” said Dan Rodrigues, founder and CEO of Kareo. “Our growth is a result of our continuing success in helping independent healthcare providers deliver outstanding patient care while avoiding the significant burdens of running a medical practice. We look forward to additional growth as we further build out our market leading platform.”

Kareo added an average of 650 providers per month to its platform in 2015, supporting its place among the fastest growing companies on the list with $56M in revenue during 2015. Kareo’s steady and rapid growth has also earned accolades across the industry. In addition to the Inc. 5000, the company has been recognized as a Deloitte Fast 500 Technology company for the past three years. Within the industry, Kareo was named the leading vendor for integrated health records, practice management and physician billing solutions for the fourth consecutive year by Black Book.

“I have a lot of faith in Kareo and their software. It’s affordable and easy to use, which allows us to keep practicing independently,” said Scott Mayer, MD, Director, Today Clinic. “I am impressed with their willingness to get customer feedback to keep improving.”

Read the full press release.

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The Right Staff and Culture at Your Billing Company Can Be Key to Success

August 18th, 2016 by Kareo

Staffing and Culture: Your Billing Service’s Secret Sauce
Tuesday, August 23
10:00 AM PT, 1:00 PM ET

In this free webinar Laurie Morgan shares her secrets to building a billing company culture that can help you thrive 

 

Looking to grow your billing service—or just be more profitable? The secret ingredients for your success are sitting right next to you (or maybe an internet connection away): your employees and colleagues. A billing team that performs well, adapts to changing times, and embodies your company values is the key to longevity and prosperity in a competitive market. Building and retaining a team like that is the surest way to stand out from the crowd! But how do you do it?

Join Laurie Morgan of Capko & Morgan for a lively webinar on this exciting and critical topic for billing companies. You’ll learn:

  1. How staffing well makes marketing a piece of cake
  2. Why “culture eats strategy for breakfast”
  3. Quick tips for evaluating new staff additions
  4. And much more

Register now to hear Laurie’s secrets to staffing success.

Register Now

 

About the Speaker

Laurie Morgan is a senior consultant and partner at Capko & Morgan. She managed both start-ups and large-scale operations in the media industry before turning her focus to medical practice management. Her consulting focus is on driving and capturing revenue and operating more efficiently. Laurie has an MBA from Stanford University.

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Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.

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