Sneak Peek: Project kFax

July 25th, 2006 by Dan Rodrigues

Today is an exciting day for Kareo users.  In this post, I’d like to give you a sneak peek of kFax, Kareo’s upcoming fax service that integrates the worlds of telephony, document management, and revenue cycle management.

Most third-party medical billing companies still receive mountains of paperwork from clients via standard fax machine, express mail, or courier services.  Shuttling around all of that paper is expensive, time-consuming, and subjects your patients’ private healthcare information to unnecessary risks.

So we had an idea.  Since there is nearly universal adoption of fax machines in every medical office, we thought, what if we could use any standard fax machine as a data capture tool for Kareo?

kFax Overview

Introducing kFax!  Kareo’s innovative new service gives you the power to use any standard fax machine to capture and scan paperwork directly into Kareo’s integrated document management system.

Here is how it works.  Kareo assigns each medical practice a kFax number (e.g. 949-555-1234).  You or your clients can use any standard fax machine to fax paperwork to the kFax number assigned to one of the medical practices associated with your Kareo subscription.  These faxes are received by Kareo’s fax servers, converted into scanned documents, and automatically loaded into a document inbox associated with the corresponding medical practice.  Then you can open and manipulate the faxed document just as if you scanned it directly into Kareo applications from your own desktop.  It’s just that simple!

Using the kFax service with Kareo’s other document management and medical billing tools can transform your data entry process and provide a greater level of efficiency than ever possible before.  Once your clients kFax their paperwork into Kareo, you can display the scanned document on screen, side-by-side with your data entry records.  After you complete your data entry, you can attach individual pages of a kFax batch directly to the corresponding records in order to cross-reference your Kareo records with the originating document.  This means you can complete the entire process -– receiving paperwork, entering records, and archiving your documents –- without ever printing, touching, or shredding paper.  Kareo’s new kFax service truly is the real-world manifestation of the paperless medical billing office, and it’s easy!

Kareo’s new kFax service is currently in testing with a couple of customers.  The kFax service will be rolled out and generally available to other customers within the next couple weeks.  Stay tuned for more information about this exciting development!

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Kareo and the National Provider Identifier (NPI)

July 19th, 2006 by Dan Rodrigues

There are too many numbering schemes in the U.S. to identify healthcare providers.  Most physicians today have a Social Security Number, Employer Identification Number, Drug Enforcement Administration number, State License Number, Medicare Provider Number, Medicaid Provider Number, Blue Cross Provider Number, CHAMPUS Provider Number, State Industrial Accident Provider Number, and on, and on, and on.   Keeping track of all of these numbers causes major problems in healthcare reimbursement.  But that’s about to change.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandated that the Secretary of Health and Human Services adopt a standard unique identifier for health care providers.  It took nearly 10 years, but the National Provider Identifier (NPI) has finally arrived and the industry is fast preparing for the May 23, 2007 mandatory compliance date.

The NPI numbers are assigned by the Centers for Medicare and Medicaid Services.  The NPI is a numeric 10-digit identifier, consisting of 9 numbers plus a check-digit in the 10th position.  Healthcare providers can get more information at the National Provider Identifier web site or apply online at the National Plan and Provider Enumeration System web site.  Medicare recommends that you apply for an NPI immediately, but no later than November 2006.

There are certain timelines you need to know:

Jan 3, 2006 – Oct 1, 2006 – Medicare will accept claims with an NPI, but an existing legacy Medicare number must also be on the claim.  Medicare will reject, as unprocessable, any claim that includes only an NPI.

Oct 2, 2006 – May 22, 2007 – Medicare will accept an existing legacy Medicare billing number and/or an NPI on claims.  If there is any issue with the provider’s NPI and no Medicare legacy identifier is submitted, the provider may not be paid for the claim.

May 23, 2007 – Forward – Medicare will only accept NPI numbers.  Small health plans have an additional year to be NPI compliant.

Kareo is doing its part to comply with the NPI standards.  You can already setup an NPI as a provider number for a provider in your practice settings.  The NPI will be sent along with electronic claims today.  Also, Kareo will be supporting a new version of the CMS 1500 form designed to support NPI numbers by October 1, 2006.  If you have any questions about Kareo’s support for NPI, you can email

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Welcome to the Kareo Blog!

July 7th, 2006 by Dan Rodrigues

Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more. 

Building Kareo is a new forum we’ve created for discussion with our customers and the industry.  I’m your host, Dan Rodrigues, the founder and CEO of Kareo.  But I’ll have lots of help from the rest of the Kareo team.  We’ll take you behind the scenes and show what’s going on in our product development, customer support, and infrastructure operations.  We’ll write about our product vision and roadmap and let you preview new features.  We’ll offer you the latest information on product updates, service status & bugs, helpful advice, tips and tricks, and more.  We’ll also discuss industry trends & events related to medical billing, HIPAA, healthcare IT, payers, clearinghouses, software companies, and so much more.

We hope you’ll join us on this exciting ride as we continue Building Kareo!  To make sure you don’t miss a single post to Building Kareo, we invite you to bookmark our weblog, sign up for our email newsletter, or subscribe to our RSS feed today!

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About This Blog

Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.


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