You be the judge for our monthly Medical Billing Tip of the Month contest! Listed below are the three top tips submitted this month (out of the many great ideas we received!). Just read them over and then post on our Facebook page which number is your choice for Medical Billing Tip of the Month. You can also post your choice in the Comments box here on our blog. Either way, be sure to vote before the deadline of Wednesday, May 2! The winner will receive a $250 American Express Gift Card and the acclaim of their peers. Here are the candidates:
1. Missing a Procedure Code?
If Kareo does not have the procedure you are looking for, there is an easy fix. Go to “Settings” at the top of the page and then highlight “Codes.” From there you will want to select “New Procedures.” From this window you can add not only the code itself, but some basic information to go along with it, including the default units. This has allowed our clinic to include charges that we otherwise would have been unable to bill for, resulting in boosted revenue.
You can also add procedure modifiers under the code menu. As we are a physical therapy clinic, we needed to include the “GP” modifier, which was not included with the other modifiers. A quick and easy fix, and we have been able to easily bill through Kareo.
2. Quickly Find “Pend/Review Clearinghouse” Responses
We search and review our clearinghouse reports for information such as:
Payer pend/request info – investigating existence of other insurance coverage
Pend/review – internal review/audit
That way we can work our claims faster than awaiting a zero payment or notification letter from the insurance company.
3. Making the Best Use of the Hot Keys
We all know that when we can speed up our processes, we accomplish more. The results of better productivity mean a healthier medical practice or billing company.
If you take time to learn your Hot Keys in Kareo (Those F keys with numbers), and use them, you can speed up your processes. This is really helpful when you are using the keyboard and want to save time and hand movements by not having to reach for the mouse.
Here is a Hot Key guide for you:
F1 This is the Help Key. This takes you right to the Kareo help guide. Here you can access the knowledge you need for those issues you are struggling with. You do not need to leave what you are doing, as this guide pops up as a small window. Once you have opened the guide, you will need your mouse to access the information and close the window.
These next keys are for all things new:
F2 Entering a new Patient? Use this key first.
F3 Here you can create a new appointment.
F4 Doing Charge Entry? This is your New Encounter screen.
F5 Make a new payment with this key.
F6 Go right to the Scan Document Screen with this hot key.
Our next group of Hot Keys is for existing Information. You will notice they are the next five keys up from the “new” keys:
F7 Find a patient. (See, F2 is five keys up from here.)
F8 Already created your appointment at F3? Now you can use this key to find it.
F9 This is five up from the new encounter screen, now go find an encounter.
F10 Find a payment. You might use this key a lot.
F11 You can find the already scanned documents using this key.
The next Hot Key is special and does not fit the “five keys up” rule.
F12 This is the Find Task key. If you have tasks for certain days and times, this is where you can find them.
Well, we have used up the “F” Hot Keys, so how do we go to the Find Claim Screen? Check this out:
Ctrl+ Shift + C Push all three keys at the same time. You can find the claim you need here.
Now for the Hot Key that streamlines your Kareo processes:
Esc After being in Kareo for a while, you may find yourself with screens that just get in the way. If you are through with a screen, you can simply hit the Esc key and remove the unwanted screen.
Which tip is your top choice? Vote now on our Facebook page or in the Comments box on this blog. You have until Wednesday, May 2, to vote! We’ll announce the winner in our May newsletter.