Time to Vote for the November Medical Billing Tip of the Month!

October 31st, 2013 by Joann Doan

medical billing tip of the month, medical billing software, medical office software, kareoIt’s that time again! We need you to judge our monthly Medical Billing Tip of the Month contest. Listed below are the three top tips submitted this month (out of the many great ideas we received!). Just read them over and then post on our Facebook page which number is your choice for Medical Billing Tip of the Month. You can also post your choice in the Comments box here on our blog. Either way, be sure to vote before the deadline on Friday, November 8th! The winner will receive a $250 American Express Gift Card and the acclaim of their peers. Here are the candidates:

Tip #1: Communicate Effectively

Remember, a first impression is often a lasting impression when communicating; but this is especially true when discussing a balance due with a patient. The words you say, the tone, volume and speed of your voice, and non-verbal mannerisms can have an impact on the outcome of a discussion.

 

Tip #2: Use Your Kareo Reports to Improve Your Medical Practice(s)

Two great tools for any business to use to improve their productivity are the SWOT analysis and the Gap analysis.  But in the medical office, Kareo reports can make those analyses rock.

Your Kareo reports can help with your SWOT analysis.  They help identify your strengths, weaknesses, opportunities, and threats.

For the qualified gap analysis auditor, who is also highly knowledgeable with using Kareo reports, the Kareo reports help identify the strengths and weaknesses for each user in your office.  If your patient balances report shows too much aging, this can help the auditor identify the weaknesses either in the front desk collections, or if there are back office posting errors, or payer credentialing issues, and so on.

The payment velocity reports can help identify other credentialing issues, how quickly claims are submitted, coding issues, etc. combined with other reports such as denial reports, productivity & Analysis reports, plus others, can give a picture of each provider and if there are areas that need attention.

Other reports help the auditor to give a more complete gap analysis, making the report of findings a valuable tool for any practice, helping the practice manager, providers, and/or owner correct any of the weaknesses and threats to achieving a healthy practice.

 

Tip #3: Make Payments On Time

When you see the bills in the mail don’t wait to open them. Deadlines come up fast, it’s easy to lose track of time. Opening up the bills and making a mental note of when the payments are due is the best way of making sure all bills are paid on time.

 

Which tip is your top choice? Vote now on our Facebook page or in the Comments box on this blog. You have until Friday, November 8th, to vote! The winner receives a $250 American Express gift card!

Happy voting!

Read More | 10 Comments | Filed in Billing Tip of The Month

Kareo Offers Enhanced Patient Payment Features

October 29th, 2013 by Kareo

On Friday, October 25, your Kareo Practice Management (PM) account was upgraded to the latest version. This month, we’re excited to release patient payment features including processing credit card payments in Kareo and the ability to save a credit card on file along with further improvements to proof of timely filing. For more information, see the details below.

Streamlined Credit Card Processing
Kareo has improved and streamlined your ability to accept and process credit card payments from patients. You can now process a credit card payment directly in Kareo PM whether the patient is there in person, calling or the phone, or using the patient portal (if you are signed up for the portal already). You can also easily save credit cards in Kareo PM. Your practice will be charged on a per transaction basis without any monthly or recurring fees. This new feature can improve patient collections and help to reduce accounts receivable. Read More

Kareo releases new patient payment features

Missed Last Month’s Release Notes?
You can access this month’s full release notes and previous months’ release notes in the Help Center at http://www.kareo.com/help/release-notes.

At Kareo, we continue working hard to make running your medical practice(s) as easy for you as possible. Customer feedback drives our service and ensures we build the features that matter most to you, so your input is critical to us. Please submit your suggestions, challenges and ideas for our next release here – Give Feedback.

Read More | No Comments | Filed in Features, Product

Kareo EHR Can Streamline Documentation

October 25th, 2013 by Kareo

Discover the EHR Built with Small Practices in Mind.

Join a Kareo EHR expert who will discuss how intuitive and easy-to-use the Kareo EHR is because it was designed to fit the needs of small practices like yours. During this free demo on Wednesday, October 30 at 1:00 PM EST, you’ll find out how the Kareo EHR:

  • Easily fits the way that you work
  • Doesn’t interfere with the way you engage with patients
  • Improves patient care
  • And, did we mention it’s FREE!

Discover the Kareo iPad EHR Built with Small Practices in Mind

With Kareo, you get a full featured, top of its class EHR solution at no cost, with no contracts or upgrades required. Why would we give it away? Find out by joining us at our next demonstration. There will be plenty of time for live Q&A.

Register now for this Kareo EHR demo webinar to discover the EHR built with small practices in mind

Please note that this webinar is designed for those who are not currently using Kareo EHR but are interested in learning more. After registering, you will receive a confirmation email containing information about joining the webinar. Space is limited, so reserve your webinar seat now.

Register now for this Kareo EHR demo webinar to discover the EHR built with small practices in mind

Read More | No Comments | Filed in Events, Features

Expert Advice on Choosing a Medical Billing Service

October 23rd, 2013 by Kareo

Laurie Morgan Get the Best from Your Medical Billing Service

More and more practices are considering turning their revenue cycle management over to third party medical billing services. A recent Black Book survey indicated that 71% of physician practices are considering a combination of new new software and outsourcing services to improve RCM systems. In addition, the survey showed that 93% of all independent physicians consider outsourcing revenue cycle management services as the most sensible solution as they attempt to survive as an autonomous entity.

Recently, Laurie Morgan, MBA, Senior Consultant, Capko & Morgan, released Get the Best from Your Medical Billing Service, a resource that provideds a detailed review of how to choose a medical billing service and get the most from the relationship. Laurie has presented educational webinars for Kareo and has been a healthcare consultant for many years. She uses her deep knowledge of practice management and medical billing to provide a very comprehensive resource.

Kareo meets every criteria laid out by Laurie in this great booklet. Beyond that, Kareo excels in a few key areas where many others fall short. Laurie recommends choosing a solution that offers fully integrated, seamless practice management, billing, and electronic health records (EHR) because, “an integrated system will help you get paid faster.” The 2013 Black Book Rankings placed Kareo #1 for seamless practice management, billing, and EHR. She also suggests choosing a partner who makes it easy to take your billing back in house if you choose to do so:

“… because the software is designed for use both inside practices and in a billing service, a future switch from the service back to in-house billing (using the same technology) should be relatively painless. (Choosing a stand-along billing service that used one of these same technology platforms could provide the same advantage.)

Your contract with your billing service should also make clear that you own all of your data, and that you’ll be able to take control of it within a reasonable timeframe should you decide to bring billing in-house in the future or switch billing services. Any obstacles to a prompt transfer of data should be spelled out in your contract – along with termination rules for both your practice and the service.”

Kareo’s customer for life philosphy is specifically focused on earning your business and making it easy for you to make changes. Taking your billing back in house is virtually seamless–and painless.

To learn more about Laurie’s recommendations, download the eBook for nominal fee.

Read More | 1 Comment | Filed in Company, Features

Discover how Kareo Can Streamline Your Medical Billing

October 21st, 2013 by Kareo

See how Kareo’s easy-to-use medical billing solution can help streamline your medical practice! Join us for our next free demo webinar on Thursday, October 24 at 1:00 pm EST to learn how Kareo will make medical billing easy and improve your profitability.

Learn how you can streamline your medical billing in a free Kareo demo webinar

You’ll hear how to:

  • Reduce your cost of ownership – no upfront fees or costly upgrades
  • Save money – affordable monthly fee subscription that INCLUDES clearinghouse fees
  • Increase collections from payers and patients
  • and much more…

See why more than 20,000 providers are already leveraging Kareo, one of the most affordable, easy-to-use medical billing options on the market today, to run their medical businesses!

Register now for this Kareo demo webinar to learn how Kareo medical billing software can help you streamline your medical billing

Join us! It just may be the most productive 45 minutes of your week.

Please note that this webinar is designed for those who are not currently using Kareo but are interested in learning more about our software. After registering, you will receive a confirmation email containing information about joining the webinar. Space is limited, so reserve your webinar seat now.

Read More | No Comments | Filed in Events, Features

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Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.

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