Learn How Kareo EHR Can Improve Documentation

January 31st, 2014 by Kareo

Discover the EHR Built with Small Practices in Mind.

Join a Kareo EHR expert who will discuss how intuitive and easy-to-use the Kareo EHR is because it was designed to fit the needs of small practices like yours. During this free demo on Tuesday, February 4 at 1:00 PM EST, you’ll find out how the Kareo EHR:

  • Easily fits the way that you work
  • Doesn’t interfere with the way you engage with patients
  • Improves patient care
  • And, did we mention it’s FREE!

Discover the Kareo iPad EHR Built with Small Practices in Mind

With Kareo, you get a full featured, top of its class EHR solution at no cost, with no contracts or upgrades required. Why would we give it away? Find out by joining us at our next demonstration. There will be plenty of time for live Q&A.

Register now for this Kareo EHR demo webinar to discover the EHR built with small practices in mind

Please note that this webinar is designed for those who are not currently using Kareo EHR but are interested in learning more. After registering, you will receive a confirmation email containing information about joining the webinar. Space is limited, so reserve your webinar seat now.

Read More | No Comments | Filed in Events

Kareo Updates CPT Codes, Forms, & Fee Schedules for 2014

January 30th, 2014 by Kareo

On Tuesday, January 14, your Kareo Practice Management (PM) account was upgraded to the latest version. This month is chock-full of important 2014 updates, including procedure code files, Medicare Fee Schedule, and RVUs as well support for the CMS-1500 v02/12 form. These updates provide the tools you need to go into 2014 prepared for billing and reimbursement changes. For more information, read the full release notes.

2014 Medicare Fee Schedule Update
The 2014 Medicare Fee Schedule has been loaded into your Kareo PM software. This version replaces the version that was released in November 2013. If you created fee schedules in your system prior to January 3, you may need to revise them based on this latest release of the Medicare Fee Schedule. Read More

Learn more about Kareo's latest release

Procedure Code File Update
The procedure code file update for 2014 has been implemented in your Kareo PM software. The changes include: 2014 Current Procedural Terminology 4th Edition (CPT-4), Healthcare Common Procedure Coding System Level II (HCPCS), and Procedure Modifiers (both CPT and HCPCS Level II). Read More

CMS-1500 Paper Claim Form
Kareo has added support for the CMS-1500 v02/12 Paper Claim form. You now have the ability to set the updated CMS-1500 v02/12 form as the default paper claim for both primary and secondary billing in the Edit Insurance Company area. As your payers each migrate to this new form, you can update their settings in Kareo. Other setup and printing options have also been added to support this new form. Read More

Missed Last Month’s Release Notes?
You can access this month’s full release notes and previous months’ release notes in the Help Center at http://www.kareo.com/help/release-notes.

Read More | No Comments | Filed in Product, Releases

Visit Kareo at Pri-Med South at Booth #801!

January 28th, 2014 by Joann Doan

PriMed kareo medical office software medical billing healthcare tradeshowPrimary care is where good health begins.

Hello Ft. Lauderdale! Come visit Kareo at Pri-Med South in Florida. We’ll be located at booth #801 right next to the recharge station at the Broward County Convention Center.  We’re excited to participate in one of healthcare’s busiest conferences.  Pri-Med’s primary target audience are primary care providers that gather together to discuss and learn about the latest ideas in primary care medicine.

Pri-Med Details:
Dates: February 6th – 9th
Location: Ft. Lauderdale, FL
Primary Audience: Primary Care

What you can look forward to at Pri-Med South:

-  Keynote Speakers: Michael Dansinger, MD, Vikas Sukhatme, MD, PhD and Story Musgrave, MD, MS
-  Topics Include:

  • Obesity in America from the Dietary Counselor and Lifestyle Coach from “The Biggest Loser”
  • Back to the Future: Yesterday’s Ideas, Today’s Insights, Tomorrow’s Cures
  • Mission Control: Medical Excellence

-  A chance to network with primary-care providers, exhibitors and attendees
-  Over 35 new educational sessions
-  Earn up to 25.75 AMA PRA Category 1 Credits™ or 27.25 AANP contact hours of continuing education by attending all 4 days

Come visit Kareo at Booth #801!  We’ll also be handing out Kareo stress balls so be sure to swing by!

Pri-Med tips:

- You can download the Pri-Med mobile app here.
- Know where you’re going with the Pri-Med South floor plan.


We’re very active on social media so like us, tweet us, and join us to be consistently updated on what’s happening at Pri-Med South!

Like us to enter the monthly Facebook $150 American Express drawing

Follow us @GoKareo

Link with us and join our discussions

You can also get updates throughout the conference by following Pri-Med’s twitter: @PriMed_Alerts and be sure to use the show hashtag: #primedsouth

We hope to see you there!

Read More | No Comments | Filed in Conferences, Tradeshows

Get a Grip on Provider Productivity

January 28th, 2014 by Kareo

Photo by Doc Searls

A medical practice is one of the few businesses where income is generated by few people. We just finished the holidays during which time some of your providers may have taken time off. If you reduced your patient load to accommodate this time off, in the next 20 days you will see a reduction of income. All the other staff continued to work and to take their paycheck, but the actual income stopped due to provider time off. This is when you begin to really see how important each provider is to the practice.

There is a better way to understand the value of your providers, and it is the Productivity Report in Kareo. This report can be a wonderful tool for the practice and for the provider. For the provider, it can demonstrate to the practice how much work you actually do. This report can show how many patients you see and the levels of service along with the procedures you perform. You could take this data and graph it per month to demonstrate your growth as a provider in the practice. This is also a great practice management tool as it demonstrates the providers who perform at the highest level. This might be helpful if the providers are paid for performance or it could just be a great tool to see how they are doing.

One of my practices began to see a reduction in income. They went straight to billing thinking we might not be doing our job. However, we ran the productivity report for each provider by month for one year. We then graphed the information for the practice to see the performance of each provider and how they equated to each month. It was an awakening for the practice. They saw that one of their providers was barely earning their own salary much less making money for the practice or even providing for the medical assistant that worked with the doctor. Whereas the data was useful, the graph really helped them to have a visual of that data.

Another way to use this tool is to see how many of your providers bill out a high level of service. Recently, I had an account that got a letter from one of their payers stating that they might be an outlier for the utilization of 99205 and 99215. The practice manager stated that they rarely use this code. So, as their auditor I went to the system and to their documentation to make certain they matched with the encounter form. I ran a report of productivity and showed the practice who was billing the level 5s and how often. We then audited the level 5 visits to make certain they were truly defendable. This was extremely helpful to the practice as we also educated the provider on documentation and better coding skills. Another report I used for this full process was the Payment by Procedure report and then I customized this per provider and per code.

The customization of the reports in Kareo is a great way for you to gather the data in order to provide you with the information you need. The Providers Productivity report may not appear to have a lot of customization, but you can run the report by procedure, location, or provider. Them you can take the information and cross reference it to other reports. Once you do that, you will have awesome tools at your disposal to help you improve and polish your medical practice.

About the Author

KathyKathleen Young is the CEO and co-founder of Resolutions Billing & Consulting, Inc., which was founded in 2003. Kathleen is also the owner of Healthcare Chart Audits, which offers auditing to physicians and attorneys. Kathleen has been in healthcare since 1989 and has worked for physicians, large corporations and three billing companies. Kathleen is a CPC and a CPMA with the American Academy of Professional Coders and speaks to many groups on coding, billing, and auditing.

Read More | No Comments | Filed in Features, Product

How Likely Are Your Patients to Leave Online Reviews?

January 22nd, 2014 by Kareo

Learn about the Kareo Marketplace solutions

According to the Kareo Marketplace partner ZocDoc, some patients are more likely to leave online reviews than others. In fact, they’ve figured out the top 10 cities where patients are most vocal based on number of reviews per ZocDoc user.

  1. New York City/NYC Metro North/Long Island
  2. Washington DC
  3. Houston
  4. Los Angeles
  5. Miami
  6. Northern New Jersey
  7. Boston
  8. San Francisco
  9. Chicago
  10. Philly

Patient reviews are a great way to stay on top of patient perceptions and experiences in your practice. ZocDoc provides tools to help patients find your practice, schedule appointments online 24/7, and review your practice afterwards. You can use those reviews to market your practice and continue to make improvements to stay a best practice.

ZocDoc integrates with your Kareo software to make it easy for you provide open appointment slots online and fill them. More than 4 million patients use ZocDoc every month to schedule appointments. They can search by specialty, location, and by the insurance networks you participate in. They can schedule through the ZocDoc site or through your own website!

Patients provide their information when they setup the appointment, and ZocDoc provides appointment reminders to make sure patients show up. These tools are just some of the ways you can provide better access and service to patients. For more on engaging patients in every area of your practice, download Engage!, 10 Ways to Engage Patient in Every Area of Your Practice, a new resource from Kareo.

Read More | No Comments | Filed in Product

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Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.


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