Kareo EHR Now Offers Zero Downtime Updates

February 26th, 2015 by Kareo

On Wednesday, February 25, Kareo EHR was upgraded to the latest version. This release, which includes the ability to match an unmatched lab result to the proper patient, has been rolled out with no downtime. For more information on specific features see below.

Zero Downtime Updates
We are pleased to announce that EHR updates will no longer require downtime. Our new zero downtime updates means that we can get you quicker access to new features, updates, and bug fixes while you continue to use the EHR. Read full release notes.

Match Unmatched Lab Results
Users can now match an unmatched lab result to the proper provider and patient. This allows the lab results to be included as part of the patient’s chart and will also be included in the provider’s task list for proper sign-off. Read full release notes.

Read Kareo EHR Release Notes Now

Update your Kareo My Account Information
So that we can better understand your practice and provide faster service please visit the Kareo Website My Account page to update your profile information.


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AFC Physical Medicine Connects Multiple Locations with Kareo

February 25th, 2015 by Kareo

Read full case studyAFC Physical Medicine & Chiropractic Centers provides an integrated, holistic approach to healing for each patient. They do this through a combination of 24 Chiropractors, MDs, Physician’s Assistants, and Nurse Practitioners who provide a wide range of treatment and rehabilitation services. Collectively, they serve patients at over 70,000 visits a year.

Back in 1991 when AFC opened everything was done on paper. Their first foray into automation was electronic scheduling. Then they tried billing followed by an early EHR. “That first EHR didn’t work for us,” recalls Josh Bock, DC, Managing Partner at AFC. “So we went back to paper charts.”

Over time the billing and scheduling system they had in place became outdated. “It wasn’t going to be ready for ICD-10, and it was server-based. So it didn’t support our expansion to multiple locations very well,” explains Dr. Bock.

They decided it was time to upgrade at the beginning of 2013. “We wanted to be able to meet any coming changes in the industry,” Dr. Bock says. “We also knew we wanted an integrated practice management, billing, and EHR system.”

The team at AFC spent months looking at possible systems. According to Dr. Bock the challenge was that they wanted the cloud-based flexibility and access along with integration and ease of use but they also wanted it to be affordable. It took nine months to nail it down, and in the end they chose Kareo. “There were cheaper options, but they were not nearly as capable,” adds Dr. Bock.

“My expectations have certainly been met, and in some cases, exceeded,” says Dr. Bock. “The training is fantastic and the online modules are so easy.” He adds that he can onboard a new employee with relative ease. “I’d give Kareo a nine out of 10 on that!”

The other obvious benefit he says is that they are definitely more efficient and connected across their nine locations. “Kareo has improved efficiency in documenting, scheduling, records requests, and billing,” according to Dr. Bock.

“We primarily bought Kareo for the robust billing, reporting, and the ability to manipulate our data,” says Dr. Bock. “The EHR and documentation was a bonus, and it has been great.” The other thing he says has been great is the ability to give feedback to Kareo. “I like the open relationship I have with Kareo,” he adds. “They listen to me and make changes based on what I say.”

For more details on how Kareo has helped streamline operations across AFC’s nine locations, read the full case study.

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See the Latest Improvements to Kareo PM

February 23rd, 2015 by Kareo

On Friday, February 20, Kareo Practice Management (PM) was upgraded to the latest version. In this release we have added the ability for you to easily refresh your To-Do List directly on the Practice Home Page. For more information, please see the details below.

New To-Do List Refresh
Conveniently refresh your To-Do List with the click of one button.  We’ve added a refresh button in the top right hand corner of your screen to quickly refresh at your convenience. Read the full release notes.

Read Kareo Release Notes

Did you know?
Kareo has an ICD-10 Resource Center to help you prepare for the transition? The site includes an overview of Kareo’s 100% ICD-10 Success Plan, Practice Guides, Webinars, and other educational resources. Remember to bookmark the site and come back regularly to see new tools and training as they become available from Kareo.

Give Feedback
At Kareo, we continue working hard to make medical billing easy for you. Customer feedback drives our service and ensures we build the features that matter most to you, so your input is critical to us. Please submit your suggestions, challenges and ideas for our next release here – Give Feedback.

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#KareoChat Recap: Finding ROI In Your EHR

February 20th, 2015 by Kareo

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#KareoChat Recap: Value Based Care Timeline

February 17th, 2015 by Kareo

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Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.


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