Come Talk about Workplace Bullying at Next #KareoChat

October 25th, 2016 by Kareo

Healthcare careers can be both rewarding and challenging on their own, and no one needs the added stress of dealing with workplace bullying, but it happens everyday. “Nurses reach out to me every day asking for help,” says this week’s #KareoChat host Dr. Renee Thompson (@RTConnections). “We are hemorrhaging really great healthcare employees due to workplace bullying. I just couldn’t sit back and say, well, that’s just the way it is in healthcare.” So, come hear what she has to say on the topic and share your own thoughts at the next #KareoChat on Thursday, October 27 at 9 AM PT.



Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. Why does bullying in the workplace continue?
  2. What are some examples of bullying in healthcare?
  3. What’s the difference between bullying and incivility?
  4. What are some strategies to eliminate?
  5. What should nurses do if they are being bullied?
  6. What should leaders do to address bullying?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the hosts @RTConnections and @GoKareo. Hope to see you there!

About the Host

Renee Thompson, DNPAs an international speaker and consultant, Dr. Renee Thompson tackles the clinical and professional challenges facing healthcare leaders today. With 26 years as a clinical nurse, nurse educator, and nurse executive, Dr. Thompson is an expert on workplace bullying, professional development, and clinical competence. Dr. Renee Thompson is the CEO and President of RTConnections, LLC and has been repeatedly published, interviewed, and awarded for her work to educate, connect, and inspire current and future nurses. Renee is the author of several books, and has a Masters degree in Nursing Education and a Doctorate of Nursing Practice from the University of Pittsburgh. To stay connected with nurses, Renee continues to practice as a bedside nurse.


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See What’s New for Medical Billing Companies from Kareo at AMBA

October 21st, 2016 by Kareo

16th Annual AMBA National Medical Billing Conference

Kareo will be at the AMBA 16th Annual National Medical Billing Conference in Las Vegas, and we’d love to talk to you. If you are attending be sure to come by the Kareo booth to see what’s new for medical billing companies. Kareo serves nearly 1,000 medical billing companies across the country. Find out why these businesses rely on us to help them serve their customers and continue to grow!

Our Kareo experts can show you the features of the Kareo Billco Edition and how you can use it to improve efficiency at your medical billing company. Already a Kareo customer, this a great time to see what’s new and what’s coming and meet our team. If you are also a Friend of Kareo, you’ll get a cool reward for stopping by the booth too!

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New Kareo Rx Saver Helps Providers and Patients

October 20th, 2016 by Kareo

On October 19, Kareo Clinical was upgraded to include the new Kareo Rx Saver feature plus enhancements to non-clinical notes and templates. You can read the full release notes for more details.

Kareo Rx Saver (Powered by GoodRx)
Kareo Clinical now has the integrated Kareo Rx Saver, a feature that allows providers to offer patients information on the best prescription pricing available in the area as well as any coupons for their medication.

Forty-five percent of Americans have trouble paying for their medication, and for patients who have not filled a prescription, the number one reason cited is cost. This new feature can help improve medication compliance and patient outcomes, whether the provider prescribes electronically or on paper, by reducing out-of-pocket costs for patients.

Medication coupons can be easily be printed and/or distributed via text and email. If a mobile number or email is available in patient demographics, it will automatically populate these, and if not, a text field prompts you to input that information. The experience is seamless and does not hinder or add any additional clicks to the current prescription process, but provides huge benefit for patients and their relationship with their doctor. Read the full release notes for more details. 

EHR RN 10-19-16 1.png

Non-Clinical Notes Enhancements
Kareo Clinical now allows you to create, save, and “complete” non-clinical notes. Non-clinical notes will no longer require provider sign-off. Non-clinical notes include:

  • Amendments to document patient requests to amend information in their chart.
  • Memo to Record to document non-clinical memos regarding the patient such as patient requested copy of chart, which was provided on date/time.
  • Office Form to document forms created on behalf of the patient such as a Return to Work Form.
  • Phone Note to document non-clinical phone conversation with patient such as patient called and requires nurse call-back.

System administrators and office staff roles now have access to Patient record > Notes and can click + Create Note to create a non-clinical note. Providers and Clinical Assistants will continue to have the ability to click + Create Note to create both clinical and non-clinical notes. Read the full release notes for more details. 

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Kareo Launches Solution to Reduce Prescription Drug Costs for Patients

October 19th, 2016 by Kareo

Kareo has launched Kareo Rx Saver, a new solution that seamlessly delivers prescription cost savings to patients of physicians using Kareo Clinical. Prescription drug prices often vary significantly across pharmacies, making it difficult for a patient to select the least costly option. To address this, Kareo Clinical presents real-time cost comparisons between local pharmacies during e-prescribing while also delivering money-saving coupons, allowing physicians to help patients select the least costly option. Both the cost comparisons and coupons are enabled by GoodRx, America’s #1 source for prescription prices and savings. For the first time, independent physicians can directly and instantly help lower the cost of care for their patients when prescribing medication.

According to Rob Pickell, Chief Strategy Officer of Kareo, “Studies show that one-quarter of new prescriptions are never filled with cost being one of the primary reasons. This clearly impacts patient health and increasingly means that physicians can’t achieve outcome-based goals under new reimbursement models. With Kareo Rx Saver, physicians using Kareo can help their patients find the most cost-effective options at their local pharmacies, leading to improved adherence rates and targeted outcomes. We are excited to work with GoodRx to deliver this powerful solution.”

“I don’t think many patients shop around to find the best prices for their medications, either because they don’t think they can or they feel like its too much of a burden,” said Mark Miller, MD, a primary care provider and owner of Truhealth Family Care. “Having the new Kareo Rx Saver as a feature in my EHR allows me to save them time and hassle and alleviate these feelings. It’s not often that I get to help save my patients money, and this new feature in Kareo Clinical is going to let me do that, which is a great opportunity. It’s really unlike anything I’ve seen before in an EHR, and I think my patients will really appreciate it.”

Physicians using Kareo will be able to offer patients the following benefits:

  • Collection and comparison of prices for every FDA-approved prescription drug at more than 70,000 U.S. pharmacies
  • Delivery of money-saving coupons via instant text message or email, by printing paper coupons during an office visit, and with GoodRx discount cards available at practices throughout the U.S.
  • Access to the GoodRx app for iOS and Android to check local prescription drug prices anytime and anywhere
  • Further functionality enhancements will provide physicians and patients expected co-pay costs, enabling even better decision making about where to fill prescriptions

Doug Hirsch, co-founder and co-CEO of GoodRx, said, “The popularity of GoodRx grows every day as patients take healthcare cost management into their own hands. The integration with Kareo demonstrates how a healthcare professional can work more closely with patients to reduce costs of prescription drugs in a simple, accessible, and highly effective way. We’re excited to begin this integration with Kareo and look forward to seeing the positive impact within their customer base.”

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#KareoChat During Right Care Action Week: What Does Right Care Look Like From Your PCP?

October 18th, 2016 by Kareo

“As a patient and advocate, I see people struggle daily with medical care issues (such as access, difficulty getting the proper diagnosis, poor follow-up, long-distance travel requirements, long wait times for appointments, etc.),” says Melissa VanHouten (@melissarvh). “I believe it is always important to take note of the current problems in our healthcare system and work to improve that system. Improved care benefits both patients and medical professionals alike and right care should always be the goal.” Come discuss this should look like and how it can be achieved in the next #KareoChat hosted by @melissarvh on Thursday, October 20 at 9 AM PT.


Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. What is your definition of right care?
  2. How can a PCP help ensure patients receive right care?
  3. What are the obstacles that stand in the way of establishing right care? Possible resolution?
  4. How can patients help ensure they receive right care? How can they better prepare for appointments/make the most of their office time?
  5. Can social media and/or telemedicine contribute to establishing right care? How?
  6. When patient & physician notions about what constitutes right care conflict, whose position should be followed?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the hosts @melissarvh and @GoKareo. Hope to see you there!

About the Host

Melissa VanHoutenMelissa is a wife and mother who was diagnosed with gastroparesis in February 2014.  She is a former university political science instructor and corporate trainer.  As the creator and administrator of several online support and advocacy groups, she now spends her days advocating for those who struggle to live with the sometimes devastating and life-altering effects of gastroparesis.



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