#KareoChat is Tackling the Topic of AI in Healthcare

January 30th, 2017 by Kareo

Sometimes its just fun to talk about the cool stuff like artificial intelligence. And we aren’t talking about Star Trek stuff; we’re talking about the real thing in healthcare today. There’s a lot of cool stuff going on with predictive analytics and natural language processing. Come join us at the next #KareoChat on Thursday, February 2 at 9 AM PT, hosted by @drtom_kareo to dig into this fun topic of AI in healthcare.




Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. What are a few well know AI technologies in use today in healthcare?
  2. Where are they in their lifecycle?
  3. How can they evolve healthcare?
  4. Which have you interacted with personally?
  5. How do you see AI growing and evolving over time?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @drtom_kareo or @GoKareo. Hope to see you there!

About the Host

Dr. Tom GiannulliTom Giannulli, M.D., M.S. is the chief medical information officer at Kareo. He is a respected innovator in the medical technology arena with more than 15 years of deep experience in mobile technology and medical software development. Previously, Tom was chief medical information officer at Epocrates and he was the founder and chief executive officer of Caretools, which developed the first iPhone-based EHR. Prior to that, Tom drove a number of key mobile healthcare technology innovations as VP of Advanced Research for Data Critical and the founder and CEO of Physix. He holds a M.S. in biomedical engineering from the University of Utah and earned his M.D. from the University of Texas at Houston where he completed his residency in internal medicine.

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Kareo Achieves HITRUST CSF Certification

January 24th, 2017 by Kareo

Kareo has announced in a press release that the Kareo platform has earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, Kareo’s platform meets key healthcare regulations and requirements for protecting and securing sensitive private healthcare information.

HITRUST CSF Certified status indicates that Kareo’s platform has met industry-defined requirements and is appropriately managing risk, and places Kareo in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“Healthcare providers are under pressure to meet many compliance requirements for information security and data protection, including HIPAA, NIST, ISO and COBIT,” said Dan Rodrigues, founder and CEO at Kareo. “The HITRUST CSF is the gold-standard, and we are very pleased to be able to show our commitment to supporting the success of independent practices by achieving HITRUST CSF Certification. Having certification that their providers have the necessary standards of information protection is particularly important to independent practices since they generally do not have in-house IT, security, and risk management capabilities.”

“HITRUST has been working with the industry to ensure the appropriate information protection requirements are met when sensitive health information is accessed or stored in a cloud environment. By taking the steps necessary to obtain HITRUST CSF Certified status, Kareo is distinguished as an organization that people can count on to keep their information safe,” said Ken Vander Wal, Chief Compliance Officer, HITRUST.

“Independent medical practices often don’t have the resources or the time to manage potential security risks,” said Rodrigues. “By going through this rigorous process for our entire platform, our customers can be confident that they are receiving the highest level of data security compliance when they use Kareo.”

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Talk Complexities of Healthcare Communications at Next #KareoChat

January 23rd, 2017 by Kareo

Good communication between providers and patients is critical. But there are a lot complexities created by the regulatory environment as well as disparities in what providers and patients want and value. Join new host @Novitex_Inc and @GoKareo for a #KareoChat on Thursday, January 26 at 9 AM PT to discuss the complexities of healthcare communications.




Here are the chat questions to help you prepare your thoughts and join the conversation:

  1. What are challenges providers face when communicating with patients? What are best practices?
  2. What are some of the benefits of effective communication between providers and patients?
  3. What are some negative effects of ineffective communication between providers and patients?
  4. How can new technologies and workflow platforms improve communications between providers and patients?
  5. As digital communication becomes the preferred method, what should providers to reach patients on those channels? Should they?
  6. When it comes to communication between providers and patients, what are policymakers missing? Could they make it easier?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @Novitex_Inc or @GoKareo. Hope to see you there!

About the Host
Novitex Enterprise Solutions is the leading provider of innovative, cloud-based solutions in the document outsourcing industry. By leveraging the end-to-end Integrated Document Life Cycle™ framework, our consultative approach and the right technology, Novitex and its 9,000 on-the-ground employees enable clients to free up valuable resources to drive their businesses forward.

Peter Bohjalian is the Social Media Specialist for Novitex Enterprise Solutions, who brings a true passion for communication in all forms to his role. Navigating regulations on the way to effective communications between providers and patients has emerged as a special area of focus for him in recent years.

Kate Braschayko, Vice President, Healthcare for Novitex Enterprise Solutions brings a decade of industry experience across all areas of healthcare to her role. Her focus is on best supporting our healthcare clients, bringing a deep understanding of the factors unique to the industry, such as regulatory compliance.

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Providers Not Certain What MACRA Will Require but Will Participate

January 18th, 2017 by Kareo

Kareo has announced in a press release that a recent survey showed that 84% of independent physicians and staff aren’t sure what MACRA’s Quality Payment Program (QPP) will require of their practice. Despite this uncertainty, most of these same physicians expect to participate in it to the best of their ability. With payment adjustments potentially reaching plus or minus nine percent by 2022, this is good news. It means that most practices intend to do what is necessary to avoid an adjustment and/or try to get an incentive.

The survey was conducted by Kareo after the final rule was released in October, and over 170 medical practices responded. The overall results show that most practices expect to participate, but they still aren’t sure what the requirements are or how the program will impact revenue.

The proposed rule was announced in the spring of 2016, followed by a comment period. Industry groups, providers, and vendors responded with feedback, some of which was incorporated into the rule. The final rule came out on October 14, and it stated that the reporting period would begin on January 1, 2017 for those who want to fully participate and try to get a positive payment adjustment. That left just over two months for eligible clinicians and vendors to get ready.

“At Kareo, we felt that it was important to understand how prepared our customers really were to begin participating in the Merit-Based Incentive Payment System (MIPS), which is the QPP path most of them will follow,” said Dan Rodrigues, founder and CEO of Kareo. “Our survey highlighted that independent practices want to comply but they are struggling with the complexity and aggressive timing of the rule.”

When asked if they understood what MACRA requires of their practice, 41% said they were not sure and 43% said they disagreed or strongly disagreed. Only four percent said they strongly agreed that they knew what MACRA required of them.

Similar results were seen when asked about the impact on revenue. Sixty-three percent weren’t sure if MACRA would reduce reimbursement. When asked about whether MACRA would increase reporting burdens, most were sure it would. Over 60% said the reporting requirements would increase for their practice.

“The survey results highlight a trend we have seen at Kareo in recent years,” said Rodrigues. “Independent practitioners want to stay independent so they want to participate in programs like MACRA and avoid possible penalties. But they need help to do it. The addition of the Pick Your Pace options in the final rule is a step in the right direction.”

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Come Discuss the ROI of Digital Health Programs at #KareoChat

January 17th, 2017 by Kareo

As digital health initiatives become more prevalent in the healthcare industry, it is important to know and understand the ROI of these programs. When adopting a new technology, providers and practices want to ensure that it is worth the investment. Join host @chironhealth and @GoKareo for a #KareoChat on Thursday, January 19 at 9 AM PT to talk about how to understand and track the ROI of digital health programs.




Here are the chat questions to help you prepare your thoughts and join the conversation:

  1. How would you define a “digital health program” & how does it differ from traditional services in the healthcare space?
  2. ROI for digital health programs: do you see the results as more quantitative (+revenue) or qualitative (+customer reviews)?
  3. How do you envision telemedicine integrating with other practice technology and systems?
  4. Poll: Out of the following results produced by digital health tech, which do you find the most important? Why? Improved patient outcomes, Patient satisfaction, or Practice efficiency, Practice profitability
  5. Marketing to patients is a way to overcome slow uptake of digital health programs. What’s your effective marketing strategy?
  6. What is one thing that digital healthcare companies need to focus on to attract potential customers?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @chironhealth or @GoKareo. Hope to see you there!

About the Host

Chiron Health is a telemedicine software that allows physicians to connect with patients for routine appointments over secure video – and receive full reimbursement. Cloud software contains full support for patients and physicians, EHR/PM integrations, plus billing and reimbursement tools.

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