Managing Your Practice in a World of High Deductibles

March 20th, 2017 by Kareo

Come join us at the next #KareoChat on Thursday, March 23 at 9 AM PT, hosted by @ProviderWebCap to guide us through a conversation about Managing Your Practice in a World of High Deductibles.

Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. What are best practices for collecting patient responsibility?
  2. How can small practices help patients if they cannot afford the cost of care?
  3. What types of patient finance options are available for patients?
  4. When should small practices consider offering their patients a payment plan?
  5. How can small practices administer a payment plan for patients and maximize chances of getting paid?
  6. What considerations should small practices take into account when considering an outsourced collections company?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @ProviderWebCap and @GoKareo. Hope to see you there!

About the Host

Health care premiums are set to rise again in 2017, and higher deductibles are requiring patients to shoulder more responsibility. Drew Altman, President and CEO of the Kaiser Family Foundation stated, “deductibles have been going up so much faster than wages, almost seven times faster than wages.” What does this mean for healthcare providers? It means collecting patient responsibility will become an increasingly bigger challenge for practices. What further complicates the matter is the large majority of the population can’t afford to pay the deductible at the time of service. In their mission to help healthcare providers serve more patients, Provider Web Capital is delivering financial tools to practices to manage the challenges of rising patient responsibility and higher deductible plans.

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Behavioral Determinants of Health and Effects on Costs and Outcomes

March 13th, 2017 by Kareo

Come join us at the next #KareoChat on Thursday, March 16 at 9 AM PT, hosted by @drtom_kareo to dig into Behavioral Determinants of Health and Effects on Costs and Outcomes.




Here are the chat questions to help you prepare your thoughts and join the conversation.

  1. What are behavioral determinants of health and why are they significant?
  2. How do behavioral determinants of health relate to population health?
  3. What data supports behavioral determinants of health as critical to success?
  4. What technology can be applied to assist in managing behavioral determinants of health?
  5. What other areas outside healthcare are behavioral determinants being used to improve performance?

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @drtom_kareo or @GoKareo. Hope to see you there!

About the Host

Dr. Tom GiannulliTom Giannulli, M.D., M.S. is the chief medical information officer at Kareo. He is a respected innovator in the medical technology arena with more than 15 years of deep experience in mobile technology and medical software development. Previously, Tom was chief medical information officer at Epocrates and he was the founder and chief executive officer of Caretools, which developed the first iPhone-based EHR. Prior to that, Tom drove a number of key mobile healthcare technology innovations as VP of Advanced Research for Data Critical and the founder and CEO of Physix. He holds a M.S. in biomedical engineering from the University of Utah and earned his M.D. from the University of Texas at Houston where he completed his residency in internal medicine.

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We’re Talking ‘Patient Wait Time Woes’ at the Next #KareoChat

March 7th, 2017 by Kareo

At the next #KareoChat on Thursday, March 9 at 9AM PT, @HealthITAdvice will lead a discussion about #PatientWaitTimes. Join us by following @GoKareo and #KareoChat via Twitter!





Here are the chat questions to help you prepare your thoughts and join the conversation:

    1. The #PatientWaitTimes report has survey data from patients & physicians: Why cover both? @HealthITAdvice #KareoChat
    2. What surprises you about doctor and patient responses to clinic wait time frustrations? @HealthITAdvice #KareoChat
    3. What can be done to prevent patient wait times from getting too long/affecting a practice’s bottom line? @HealthITAdvice #KareoChat
    4. What role does medical technology play when it comes to patient wait times? @HealthITAdvice #KareoChat
    5. Wait times are sometimes inevitable, so what tips have the biggest impact for reducing patient frustration? @HealthITAdvice #KareoChat
    6. There are many ways for practices can track wait times. Which strategy do you recommend?@HealthITAdvice #KareoChat

BONUS: There’s a variety of tech out there to help manage patient wait times. How do you find the right software? #KareoChat

Bring your questions, post them to #KareoChat ahead of time, or tweet them to the host @HealthITAdvice or @GoKareo. Hope to see you there!

About the Host

Gaby Loria is a research manager for Software Advice and covers medical market with a focus in EMRs. Her content on health care technology has been cited in medical industry publications and mainstream media outlets alike, including Politico, Telemundo, Healthcare IT News, the Mayo Clinic’s website, Becker’s Hospital Review and KevinMD. Gaby joined Software Advice in 2014. Follow her work at @HealthITAdvice on Twitter.


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Providers Not Certain What MACRA Will Require but Will Participate

January 18th, 2017 by Kareo

Kareo has announced in a press release that a recent survey showed that 84% of independent physicians and staff aren’t sure what MACRA’s Quality Payment Program (QPP) will require of their practice. Despite this uncertainty, most of these same physicians expect to participate in it to the best of their ability. With payment adjustments potentially reaching plus or minus nine percent by 2022, this is good news. It means that most practices intend to do what is necessary to avoid an adjustment and/or try to get an incentive.

The survey was conducted by Kareo after the final rule was released in October, and over 170 medical practices responded. The overall results show that most practices expect to participate, but they still aren’t sure what the requirements are or how the program will impact revenue.

The proposed rule was announced in the spring of 2016, followed by a comment period. Industry groups, providers, and vendors responded with feedback, some of which was incorporated into the rule. The final rule came out on October 14, and it stated that the reporting period would begin on January 1, 2017 for those who want to fully participate and try to get a positive payment adjustment. That left just over two months for eligible clinicians and vendors to get ready.

“At Kareo, we felt that it was important to understand how prepared our customers really were to begin participating in the Merit-Based Incentive Payment System (MIPS), which is the QPP path most of them will follow,” said Dan Rodrigues, founder and CEO of Kareo. “Our survey highlighted that independent practices want to comply but they are struggling with the complexity and aggressive timing of the rule.”

When asked if they understood what MACRA requires of their practice, 41% said they were not sure and 43% said they disagreed or strongly disagreed. Only four percent said they strongly agreed that they knew what MACRA required of them.

Similar results were seen when asked about the impact on revenue. Sixty-three percent weren’t sure if MACRA would reduce reimbursement. When asked about whether MACRA would increase reporting burdens, most were sure it would. Over 60% said the reporting requirements would increase for their practice.

“The survey results highlight a trend we have seen at Kareo in recent years,” said Rodrigues. “Independent practitioners want to stay independent so they want to participate in programs like MACRA and avoid possible penalties. But they need help to do it. The addition of the Pick Your Pace options in the final rule is a step in the right direction.”

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August Issue of the Kareo Getting Paid Newsletter Details Maximizing Revenue in 2012, More

August 16th, 2012 by Joann Doan

The August issue of the Kareo Getting Paid newsletter, out this week, features great articles on subjects including how to maximize your revenue for the end of 2012, must-do compliance tasks for the small practice, and much more. Take a minute to review these useful articles and also be sure to subscribe to the newsletter so you receive it in your inbox automatically. The articles featured included:

Learn how to improve your appeals and more in the latest issue of the Kareo Getting Paid newsletter

In This Issue / August 2012

Maximizing Your Practice Revenue and Profit in the Home Stretch (Part 1 of 2)

By Laurie Morgan

Maximize Your Practice Revenue and Profit in the Home Stretch of 20122012 is now more than half over. So, now is the time to set your practice up for the home stretch…

Read more

Complimentary Webinar: Finish Strong – Make 2012 Your Most Profitable Year!

Thursday, August 30, 2012
10:00 AM PDT / 1:00 PM EDT
Speaker: Karen Zupko

Register Now

During this fast-paced, dynamic presentation, you’ll learn how to:
Money Man
• Remove redundant steps from your revenue cycle
• Improve point of service collections
• Use modern payment technologies optimally
• Reduce no shows
• And more

Three Must-Do Compliance Tasks for Smaller Practices

By Betsy Nicoletti, M.S., CPC
For smaller groups, compliance duties are shared by several staff members, all of whom have multiple other responsibilities. How to find time? Here are three fast things you can do to protect your practice…
Read more

Physician Productivity Measures Should Include More Than Just RVUs

By Bhagwan Satiani, MD, MBA, FACS, FACHE
Besides RVUs or WRVUs, there are other ways to measure clinical productivity. Unfortunately, a number of physicians are either not aware of the details…
Read more

Medical Billing Tip of the Month

Using the Insurance Collection Summary Report to Increase Provider Cash Flow Effectively

By Henry Richards
EccoHealth LLC

Case Studies

Dr. James Davidson says simply, "Kareo rocks!"“Kareo rocks!”
Dr. Jim Davidson
Lifeline Counseling Center

Medical billing service owner Magdalena Schanck says, "Kareo will save you money and time, and they have great customer service. Switch now."“Kareo will save you money and time, and they have great customer service. Switch now.”
Magdalena Schanck
Magda’s Billing Services

Top News & Ideas from Industry

Physicians Seeing Patient Visits Rebound in 2012
Emily Berry, Amednews, Aug. 6, 2012
Physician visit volume rose by 4.8% over the second quarter of 2012, according to a June 23 research report…
Go to Article

Lawmakers Warned of Demise of Solo Medical Practices
Jennifer Lubell, Amednews, July 30, 2012
Physicians and health analysts testified to lawmakers that growing evidence shows doctors are shutting down their small private practices…
Go to Article

CMS Poised to Release ICD-10 Deadline, Plan Identifier Rule
Joseph Goedert, Health Data Management, Aug. 9, 2012
A final rule delaying the ICD-10 compliance date soon could be issued. CMS has sent the rule for review to the Office of Management and Budget, one of the last steps before publication…
Go to Article

Cloud Computing Expected to Grow Rapidly in Health Care
Emily Berry, Amednews, July 23, 2012
Hospitals and physicians have different uses for the technology, but they are likely to embrace it to save money and share information, experts say…
Go to Article

Medicare Overpayments/Underpayments More Costly in 4th Qtr
AAPC News, July 26, 2012
Providers of health care services to Medicare Parts A and B beneficiaries will pay contractors more in interest for unrecouped overpayments and delinquent unrecouped underpayments in the fourth quarter of 2012…
Go to Article

Insurer Ordered to Stop Asking Physicians to Pay Back Old Claims
Emily Berry, Amednews, July 26, 2012
A California insurance regulator has barred a WellPoint-owned health plan from trying to collect alleged overpayments from physicians based on claims that are more than a year old…
Go to Article

Claims Payment Rule Aims to Cut Red Tape, Save $9B
Bernie Monegain, Healthcare IT News, Aug. 7, 2012
Health and Human Services Secretary Kathleen Sebelius released a new rule she says will cut red tape for doctors, hospitals and health plans, estimating the rule will save up to $9 billion over the next 10 years…
Go to Article

CMS Offers Tips on Assembling an ICD-10 Project Team
Carl Natale ,, Aug. 3, 2012
CMS sent an email this week with tips on assembling a project team responsible for overseeing ICD-10 planning and implementation…
Go to Article

Top 21 Codes for Denied Claims
Molly Gamble, Becker’s ASC Review, July 31, 2012
Here are the top 21 claim adjustment codes, followed by reason codes, reflecting why a claim wasn’t paid or was paid differently than billed. These codes pertain to claims for all specialties…
Go to Article

Suspect Embezzlement? Here’s What to Do
Victoria Stagg Elliott, Amednews, Aug. 13, 2012
Embezzlement is a recurring problem at medical practices. If you think money is sliding out the door with an employee, whom do you call and what do you do?
Go to Article

We hope you enjoy this issue of the newsletter. Be sure to subscribe now to the Kareo Getting Paid newsletter in order to insure you receive future issues.

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Welcome to Building Kareo, a weblog by the team at Kareo about our products, our partners & competitors, medical billing, healthcare information technology, and much more.


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