Some Kareo users have written our support team requesting help with the new process for managing copays using the January 2007 release.  Here is some background information on the changes and a link to some new documentation covering the subject.

With the January 2007 release, Kareo introduced some important changes to posting payments in encounters, tracking copay amounts due, applying patient copays when approving encounters, and tracking patient versus insurance responsibility.  These new changes enable schedulers to accept copays and print receipts from the appointment calendar, and also enable billers to track and bill for missed copays concurrently with the insurance billing process. 

For more information and a detailed guide to these changes, please download and read the Kareo Feature Guide for Managing Copays.  Or, for a complete list of Kareo documentation, please visit the Kareo Guides section of this site.  If you have any questions after reading our documentation, please email support@kareo.com.

by danrodrigues to Features